SG Care Package - Ecommerce Hosting Maintenance Plans

Building a reliable and scalable web platform is not a one-off project. Getting it up and running does not necessarily make it “finished.” Keeping the site maintained and updated is key to ensuring that your web presence remains cutting-edge. They can suddenly start loading slowly, get hacked, or just mysteriously break because of a plug-in update.

To submit requests, you simply email us or add a task on Basecamp. Myself or Sevy will reply with a confirmation that the task was received, and either act on the request or provide more information for you to choose how you’d like to proceed.

Bill payment occurs monthly and is entirely automated. You just make sure you have a valid Visa, Mastercard, American Express or Discover card on file and we will take it from there. Your payment will be processed every month within a few days of your billing date.

No, this is done with our payment processor. When you enter your credit card details on our site, our payment processor securely collects your payment information and passes a token to our site to respond if payment is accepted. Our servers do not store your card info and using tokenization ensures that no sensitive card data ever needs to touch our server.