SG Care Package

Our SG Care package is like getting a dental cleaning or a car tune-up. We spend a little bit of time implementing safety measures and tending to minor issues as they crop up, to save you from spending much more time and money on much larger problems later.

Every 2 Months
Get 2 months free!
Starter License (Bimonthly)
$250 per bimonth
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3 hours of design and development updates a month
Update existing plugins
Starter License (Bimonthly)
$1,250 per year
Buy Now
3 hours of design and development updates a month
Update existing plugins

Frequently Asked Questions

Why do I need this?

Building a reliable and scalable web platform is not a one-off project. Getting it up and running does not necessarily make it “finished.” Keeping the site maintained and updated is key to ensuring that your web presence remains cutting-edge. They can suddenly start loading slowly, get hacked, or just mysteriously break because of a plug-in update.

How do web maintenance retainers work day-to-day?

To submit requests, you simply submit a ticket to support@sgwebpartners or email Our team will reply with a confirmation that the task was received, and either act on the request or provide more information for you to choose how you’d like to proceed.

Do you offer a free trial?

Because of the time it takes to learn your specific requirements, in addition to resource planning, we do not offer a free trial. However, if SG Care doesn’t meet your requirements, we will happily refund your money within 30 days.

What if I don't use all of our bi-monthly hours?

Bi-monthly hours do not carry over in bi-monthly chunks. So if you don’t utilize all hours for the period of December and January, you can’t carry them over into the period for February and March.

How am I billed?

Bill payment occurs every 2 months and is entirely automated. You just make sure you have a valid Visa, Mastercard, American Express or Discover card on file and we will take it from there. Your payment will be processed every 2 months within a few days of your billing date.

Do you store our payment information?

No, this is done with our payment processor. When you enter your credit card details on our site, our payment processor securely collects your payment information and passes a token to our site to respond if payment is accepted. Our servers do not store your card info and using tokenization ensures that no sensitive card data ever needs to touch our server.

So what's the catch?

Our maintenance plan is a considerable investment. We offer a premium hosting package that includes 3 hours of additional support and updates to your site. Our hourly rate is $100/hour, we have found a happy medium for our clients to receive hosting and ongoing support at discounted rate for any updates they want to make on their site.

What does not this plan not include?

Email marketing and Social Media isn’t included in any plan. Our specialty lies in creating websites and giving you the infrastructure to do business with your customers efficiently. We’d help you with this stuff if we could, but it simply is not one of our specialties.