Our Support & Maintenance Services

Whether it’s implementing a new feature, handling maintenance and updates, or providing emergency web assistance, our team of experts is there to help.

Monthly Maintenance Retainers

At SG Web Partners, we focus on collaborative relationships between our clients and specialists. This way, you get a consultant who already understands your business, and can perform regular maintenance and continuous improvements without issue.

Agile Maintenance Retainer

Our agile maintenance model gives you the power to make regular updates and changes to your site, at your demand, without paying for more than you need. You pay for a block of maintenance time, and you get to decide how – and when – you use it.

Web Hosting

With SG’s web hosting services, you will have a secure home on the Web, which means maximum security and minimal downtime.

Continuous Improvement

After site launch, you’ll want to make fresh changes, additions, and updates. Our ongoing support options keep you running smoothly.

Emergency Website Support

Sometimes emergencies come up, and something needs to be handled outside the scope of normal business. We offer an additional 24/7 support line for those who sign up for the service in advance. If you have a mission-critical website, this service may be for you, as we can set you up with our support pager number.

Our Support & Maintenance Services
Send us your contact information and we’ll schedule some time to chat.

Discuss Your Website Development Project with Us.

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Typical Project Includes

Strategy
Strategy
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Design
Design
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Development
Development
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Support
Support

A Blueprint for Success

Our Continuous Development + On-Going Support Process.

SG Web Partners is a high quality WooCommerce + Shopify Shop, we can help with theming, custom plugins, and integrations. Our developers provide best in class techniques and apply agile methodology to maximize business value.

Proper Planning = Project Success

An extensive initial discovery and planning process safeguards against assumptions, provide accurate timelines and scope of work, and establishes proper communication and feedback channels.

Setup Staging Environment/Backup of site

— Create a Development Environment (Staging)

— Identical Code Base (Github)

Software Updates

— Update Platform Theme

— Update all 3rd Party Applications

— Update all Non-Platform Plugins

Comprehensive Testing

— User testing to ensure all functionalities + 3rd party integrations work properly

— Ensure site is optimized across multiple browsers, screens and mobile devices

— Receive final approval for launch and enter a code freeze

Kick Live Site into Maintenance

— Create branded maintenance page

— Set a scheduled time to perform live updates backup database + verify

Process Updates

— Deploy the staging server to live website

— Monitor site performance to confirm everything is working properly

Download Maintenance Process

Support & Maintenance Projects

Storm Creek
Storm Creek
Storm Creek
B2B + B2C Web Design and Development
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Branch Basics
Branch Basics
Branch Basics
Consumer Products Design and Development
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Piff
Piff
Piff
Retail Ecommerce Design and Development
Read story
Boom Boom
Boom Boom
Boom Boom
CPG Ecommerce Design and Development
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